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Here are some frequently asked questions

Where can I find Red Vines® brand candy in my area?

You can visit the Product Locator and simply enter your zip code to find the Red Vines® candy near you.

Where can I find Red Vines® brand candy online?

You can find our Red Vines® products at the following links:

Our Shop and Amazon

How long do Red Vines® products last?

Red Vines® products have a nine month shelf life. Keep in mind, however, that storage conditions greatly affect the quality of our products. To determine the freshness of Red Vines® products, refer to the “Best Before” date code printed on the package. The first six numbers of the code indicate the month, day and year until which consumption of the product is recommended. For example, product with a date code of 040106 is fresh until April 1, 2016.

How can I maintain the freshness of Red Vines® products?

Red Vines® products should be stored in airtight containers at room temperature to maximize freshness. For even chewier candy, many fans heat Red Vines® candy in their microwaves for 5-7 seconds or until the candy reaches the desired softness.

I purchased a Red Vines® product that it too tough or hard for my taste, but still within the date code.
What can I do?

Storage conditions greatly affect the quality of our products. Although Red Vines® products undergo thorough inspection and must pass strict quality standards before leaving our manufacturing facility, outside conditions (such as transportation to warehouses and retailers) and in-store conditions may accelerate the drying and/or aging process of the candy.

Our experts recommend that Red Vines® products should be stored in airtight containers at room temperature to maximize freshness. For even chewier candy, many fans heat Red Vines® candy in their microwaves for 5-7 seconds or until the candy reaches the desired softness. For more information and questions, please feel free to contact us.

The Red Vines® product I purchased was already expired on the shelf at retail. What should I do?

Retailers control their product inventories and are responsible for ensuring that the products stocked on shelf are fresh. If you encounter expired Red Vines® products at your retailer, alert the store manager of their old inventory. If you purchased the expired product, request a refund from the retailer. For more information and questions, or to report an unsatisfactory retail experience, please feel free to contact us.

Do Red Vines® Original Red® Twists contain real licorice root or extract?

Only Red Vines® Black Licorice Twists contain licorice extract. For more information about the ingredients in Red Vines® products, visit the products page.

How can I maintain the freshness of Red Vines® products?

Red Vines® products should be stored in airtight containers at room temperature to maximize freshness. For even chewier candy, many fans heat Red Vines® candy in their microwaves for 5-7 seconds or until the candy reaches the desired softness.

I purchased a Red Vines® product that it too tough or hard for my taste, but still within the date code.
What can I do?

Storage conditions greatly affect the quality of our products. Although Red Vines® products undergo thorough inspection and must pass strict quality standards before leaving our manufacturing facility, outside conditions (such as transportation to warehouses and retailers) and in-store conditions may accelerate the drying and/or aging process of the candy.

Our experts recommend that Red Vines® products should be stored in airtight containers at room temperature to maximize freshness. For even chewier candy, many fans heat Red Vines® candy in their microwaves for 5-7 seconds or until the candy reaches the desired softness. For more information and questions, please feel free to contact us.

I remember other brands and flavors that I can no longer find at retail. Do you still make them?

Since American Licorice Company was founded in 1914, the Red Vines® brand has launched a vast array of products and flavors throughout the decades. With the ever-changing tastes of consumers, some of these products have endured while others have unfortunately been discontinued. Please visit the Product Information page for information on Red Vines® product available today.

From time to time, the Red Vines® brand will re-launch some of its classic products for a limited time only. Check Amazon for limited edition offers.

Does Red Vines® accept new product ideas?

American Licorice Company likes to hear from consumers what they think about our products. However, in your communications with American Licorice Company, please keep in mind that we do not accept or consider any creative ideas or suggestions relating to products or marketing plans unless the Company specifically requests them. Therefore, please do not send us any creative or original materials such as ideas for products, or any other creative suggestions, ideas, concepts or other information.

Our creative departments are continuously launching new product, packaging and marketing ideas. Often, these ideas are in the developmental stage for years prior to actually being launched. If you choose to forward or transmit to our web sites by electronic mail or otherwise, any suggestion type communication or material — including any personal data, questions or answers, comments, suggestions, or the like — will be treated as non-confidential and non-proprietary.

Furthermore, we are free to use any ideas or concepts contained in any communication you send to our websites for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products using such information.

Does American Licorice Company give tours?

No. In the interest of safety, both for our employees and potential visitors, we do not allow the public to tour our factories and facilities.

Do Red Vines® products contain peanuts or peanut oil?

Red Vines® candy products do not contain peanuts or tree nuts, and Red Vines candy products are not made in a facility that processes peanuts or tree nuts. Although food products containing peanuts and tree nuts are not allowed into candy production areas, our facilities are not completely nut-free. This is because vendors and employees are not restricted from bringing food products containing peanuts and tree nuts into administrative offices and lunch room areas. We recommend that persons with extreme allergies to peanuts or tree nuts should continue to exercise caution. There is always the possibility of cross-contact with third party food products containing peanuts and tree nuts wherever food products are stored, shipped and sold. ALC does not represent, warrant or guarantee against cross-contact.

Do Red Vines® products contain any animal products?

No. Red Vines® products do not contain any animal products.

Are Red Vines® products kosher?

Yes. All Red Vines® products are Star-K kosher-certified.